Cancellation, Return & Refunds & Shipping Policy
Cancellation, Return, Refund & Shipping Policy
Last updated: April 15, 2023
Thank you for shopping at Star Batteries.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and cancellations.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Cancellation and Refund Policy:
Company (referred to as either "the Company", "We", "Management", "Us" or "Our" in this Agreement) refers to STAR BATTERIES, 14A, Saradhadevi 3rd Street, Ramakrishnapuram, Ganapathy, Coimbatore.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Star Batteries, accessible from https://www.starbatteries.co.in
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 1 hour without giving any reason for doing so, through call or online mode only.
Any cancellation request beyond 1 hour of purchase will not be entertained, and may not be cancelled, as our shipping policy ensures 1 day delivery under certain cases.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email : email@example.com
By email : firstname.lastname@example.org
By email : email@example.com
By Phone : 9655696553
By Phone : 0422-4384111
By Phone : 9894253055
By Phone : 9566439759
We will reimburse the amount paid to the source payment account, within 7 to 14 days from cancellation date. There "might" occur a cancellation charge at certain cases depending upon company, usually ranging from 1% to 2% of total invoice value. It solely depends on the management for waiving off the cancellation fees under special request.
Return of purchased product
We do not accept returns of any delivered or installed product. Product once delivered or installed, will not be eligible for return and refund under any circumstances, unless special request given by the company management.
Star Batteries offer 48 hour delivery within "Coimbatore" and "Erode" regions only. Other cities are not applicable to this scheme as of April 15, 2023. The offer will be withdrawn if the customer delays/not answering the confirmation call or email. The management has the right to change the deliver timeline and duration under any circumstances due to any reason. The management deserves to chose any shipping carriers and aggregators. Any damages occurred during other third-party carriers and transport companies should be bought in notice to firstname.lastname@example.org and 9655696553 immediately with proofs for alternate arrangements. These arrangements solely depends on the management itself, depending on the situation. All disputes are subjected to Coimbatore Jurisdiction only.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: email@example.com